FAQ
Questions, answered.
Everything about FlagSwing, shipping, returns and Canada. Can’t find your answer? We reply within 1 business day.
01 · 12 questions
The product
What is FlagSwing?
A pocket-sized golf swing trainer. It’s a 3-inch stake with a flag that spins when your club head travels the wrong path. Stake it next to your ball, swing, and you’ll know instantly whether your swing was on path.
What’s in the pack?
Two FlagSwings. A pack of 2 is $24.99.
Which faults does it help with?
It catches the swing path behind the four common misses: the shank, the slice, the pull and coming over the top.
Move it, and you can work on a fade, a draw or a straight shot too.
How do I set it up?
Press it into the turf on the far side of your ball, with the flag pointing back at the ball: the tip about 1 inch beyond the ball and about 1 inch behind it. Swing. If the flag spins, your club came across the line. Reset it with your club head and swing again.
Does it need an app, batteries or charging?
No. There’s no app, no power and nothing to calibrate. Press it into the turf next to your ball and swing.
Does it work for left-handed golfers?
Yes. FlagSwing works for right- and left-handed golfers alike. Lefties just mirror the setup.
Does it work on artificial turf?
Currently, FlagSwing is designed to work outdoors on natural grass. However, if your indoor range or artificial turf has a rubber tee or something similar, FlagSwing can be inserted into the rubber tee, so you can practice with irons, wedges or fairway woods. An exclusive indoor artificial-turf FlagSwing is coming soon!
Can I use it with every club?
Yes, outdoors on natural grass: use it off the tee, from the fairway and on those tricky chips just off the green. Indoors in a rubber tee, practice with irons, wedges or fairway woods.
How big is it?
About 3 inches end to end, small enough for your pocket.
Where does FlagSwing come from?
Sarasota, Florida, where we design and assemble every FlagSwing. That’s why our badge says Designed & Assembled in the USA.
Is FlagSwing patented?
FlagSwing is patent pending.
When can I buy it?
Now. FlagSwing is $24.99 for a pack of 2. If it’s on pre-order, the product page shows the date it ships by, and checkout shows it again before you pay.
02 · 8 questions
Orders and shipping
Where do you ship?
To addresses in the United States. We don’t ship to Canada or other countries yet.
How fast will my order ship?
Within 1–3 business days. Business days count from the day you order; orders placed after 2 p.m. Eastern Time, or on a weekend or holiday, count from the next business day. A pre-order ships by the date shown on the product page and at checkout.
How long does delivery take?
Standard (UPS Ground Saver or UPS Ground) usually takes 2–7 business days once your order ships, 2-Day (UPS 2nd Day Air) 2 business days, and Overnight (UPS Next Day Air Saver) 1 business day. These are the carrier’s estimates, not guarantees.
How much is shipping?
Standard is $6.95, and free on orders of $40 or more. 2-Day is $14.95 and Overnight $44.95, for orders of up to 10 packs. You’ll see every shipping option and its price in your cart and at checkout, before you pay.
How do I track my order?
We email you a tracking link as soon as UPS scans your package. Your order page, linked from your confirmation email, shows the latest updates too.
Do I need an account?
No. There are no accounts or passwords. Your order confirmation email has a link to your order page, where you can track your order and manage it.
Can I change my address or cancel my order?
Yes, for 60 minutes after you order: use the link in your confirmation email to fix your address or cancel for a full refund. After that, contact us right away. If your package hasn’t been handed to UPS yet, we can usually still help.
My package is late, lost or damaged. What now?
If tracking hasn’t moved for 10 days, we’ll offer you a replacement or a refund. If it arrived damaged, send us a photo within 30 days of delivery and we’ll replace it or refund you, with no need to send it back.
Marked delivered but not there? Check with neighbors and your mailroom and give it 48 hours, then contact us.
03 · 4 questions
Returns and warranty
What’s your return policy?
You can return your order within 30 days of delivery, for any reason.
Changed your mind? Once we approve your return, we email you our return address, and you send it back at your own cost. We refund the price of the items when they arrive back unused. Damaged, defective or wrong item? Send us a photo and we’ll replace it or refund you, at no cost to you and with no need to send it back.
How do I start a return?
Open your order page from the link in your confirmation email and choose Start a return, or contact us with your order number.
When will I get my refund?
For a changed-mind return, once it arrives back with us. We email you when we issue it, and it usually takes 5–10 business days to show up on your statement.
What if my FlagSwing breaks?
Every FlagSwing has a 90-day limited warranty against defects in materials and workmanship. If it fails because of a defect within 90 days of delivery, send us a photo and we’ll replace it or refund you, with no need to send it back. It doesn’t cover damage from club strikes or other impacts, misuse, loss or normal wear.
04 · 2 questions
Canada
Do you ship to Canada?
Not yet. Right now, Canadian import charges on golf equipment from the US would add about as much as the pack itself costs, collected at your door. That isn’t a fair deal for you, so Canada is on hold until it changes.
How will I know when you ship to Canada?
We’ll announce it here on our site. Questions in the meantime? Contact us, and we’ll get back to you within 1 business day.
Still have a question?
Send us a message. A real person reads every one and replies within 1 business day.